If for any reason you are not completely satisfied with your purchase,
we accept returns for exchange or refund within 14 days from sale date (excludes sale items) with all tags attached.
If you are based outside of Indonesia, please email us at firstname.lastname@example.org
Return postage costs and any additional duties & taxes assessed by
International Customs when returning items from overseas are the responsibility of the customer,
as well as any duties & taxes incurred when receiving the exchanged item.
Any sale items purchased are eligible for store credit only,strictly no refunds unless the product is damaged or faulty. Returns must be lodged within 14 days from sale date and with all tags attached. Exchanges on faulty items are only granted by a Duzty representative and are subject to stock availability.
– Please allow 4 days from the time we receive your order for your return or exchange to be processed –